Operations Manager

Ipswich, IP2 8JX

Full time, permanent

Salary: 40-60k DOE

High-Quality Colour Cosmetics

Creative Cosmetics is one of the UK’s leading niche cosmetics manufacturers, working with clients ranging from boutique brands to major high-street retailers. With over 35 years of experience, the company has built a reputation for innovation, quality, and reliability — offering a complete service from formulation and packaging to regulatory compliance and finished product delivery.

They are now seeking an experienced and commercially minded Operations Manager to oversee the day-to-day running of the factory, drive efficiency, and lead a dedicated and experienced team.

Operations manager, the role:

• Lead day-to-day factory operations, ensuring production targets and quality standards are consistently met

• Oversee production planning and scheduling, managing workload up to 3–6 months ahead while adapting to short-term changes

• Drive operational performance through process improvement, efficiency, and cost control

• Manage and support a loyal and skilled production team, fostering development and accountability

• Liaise directly with clients to ensure smooth project delivery and outstanding customer service

• Ensure compliance with Health & Safety, quality, and environmental standards

• Monitor KPIs across productivity, profitability, and stock management

• Work with suppliers to source materials, control costs, and maintain production flow

• Support business growth by helping to onboard and reassure new clients of Creative Cosmetics’ quality and service standards

Operations manager, the person:

• Proven experience in operations management within manufacturing (ideally cosmetics, FMCG, or similar multi-product environments)

• Strong commercial and financial awareness — confident with data, efficiency metrics, and cost analysis

• Hands-on leader with excellent communication and team development skills

• Highly organised, with the ability to plan ahead and respond effectively to changing priorities

• Strong understanding of quality standards, H&S compliance, and production workflows

• Customer-focused approach, with experience liaising directly with clients and suppliers

• A proactive, solutions-driven mindset and the confidence to make impactful operational decisions

Operations manager, the benefits:

• 25 days holiday plus bank holidays

• Pension scheme

• Profit sharing scheme

• Friendly and supportive team culture

• Free on-site parking

Pure Human Resources Limited works in partnership with Client Name in providing Recruitment support. No applications from agencies please.